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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teodora

October 15, 2025

5  out of  5
rating by Teodora
"I have the pleasure to work with Adam when it comes to all my Insurance needs. I have to say, I have never had such a smooth communication. Always responsive in a timely manner. Extremely professional and knowledgeable. I totally recommend 👌"
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Marc Aquino

October 8, 2025

5  out of  5
rating by Marc Aquino
"Elmer Yumul was extremely helpful & answered all of my questions. He was quick to respond when I needed help. Even got a better policy with more coverage for less on my premium. If you are currently looking to save more money on your insurance. Elmer is the one. Highly recommend At+++++"
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Natalie Motta

October 3, 2025

5  out of  5
rating by Natalie Motta
"I was very unhappy with AAA car insurance and decided to switch. I am so glad I did! Elmer Yumul was super helpful, knowledgeable, and very patient with all our questions. He got us switched over for less than I was paying at AAA! He also made it super easy and convenient. I appreciate his great customer service and look forward to being with State Farm =)"
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Brittany Clark

September 11, 2025

5  out of  5
rating by Brittany Clark
"Tammy at Jen Sias Lykes State Farm has been absolutely wonderful to work with! She truly goes above and beyond, making sure every detail is taken care of and all of my questions are answered. She’s not only knowledgeable but also so kind and patient, which made the whole process stress-free."
We responded:
"Thank you for your review! We are so glad Tammy was able to assist you with your insurance needs."
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Stevie Schneider

September 11, 2025

5  out of  5
rating by Stevie Schneider
"Best in town! Great customer service from Bridgit any time you need! Definitely recommend!"
We responded:
"Thanks for the review regarding Bridgit! We appreciate you!"
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Steve columbus

September 11, 2025

5  out of  5
rating by Steve columbus
"My agent is Tammy Kelecy, and I highly recommend Tammy who represents Jen Siaa-Lyke' office. I've been with Tammy over five years and she is very attentive, professional and gives great advice. Tammy goes over and beyond every single day taking care of me and I'm assuming she would do that with every other client that she has."
We responded:
"Thank you for sharing your experience with our office and team. We appreciate your time Steve, happy we can serve you for your insurance needs."
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Cindy Batis

September 10, 2025

5  out of  5
rating by Cindy Batis
"Bridgit's professionalism, combined with her genuine care for her clients, sets her apart in the insurance she went above and beyond to follow up with me, providing updates and checking in to see if I needed anything else. I highly recommend her to anyone looking for reliable and personalized insurance advice. Thank you, Bridgit, for making this process so seamless and enjoyable! ---"
We responded:
"Thank you for your review. We are glad Bridgit was able to assist you with your insurance needs."
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Ana M

August 20, 2025

5  out of  5
rating by Ana M
"Great experience with Elmer Yumul of State Farm"
We responded:
"Thanks Ana for leaving Elmer a review. We are glad you had a wonderful experience, look forward to serving you."
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sam bonanno

August 14, 2025

5  out of  5
rating by sam bonanno
"Christopher Garcia is awesome. Very helpful. I was going to switch insurance companies. Christopher's service is the reason I will remain with State Farm."
We responded:
"Thanks Sam fir your review. We appreciate your business."
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Rlove

June 28, 2025

5  out of  5
rating by Rlove
"Elmer Yumul was very friendly and helpful. He helped save some money 🥰 Thank you Elmer !"
We responded:
"Thank you for sharing your review with Elmer! We appreciate your time and business."
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Herminia Delgado

June 23, 2025

5  out of  5
rating by Herminia Delgado
"I talked to Adam about bill going up in price n that I had AAA n didn’t need road emergency. So he offered to take it off my bill plus uninsured motor vehicle because I’m getting Medicare so it’s a few dollars off my bill but after 20 yrs no one had ever suggested it. So I appreciate Adam helping me n I think other agents should try n help us who have Medicare n are seniors. Thank u Adam for ur help"
We responded:
"Thank you for your review. We are happy Adam was able to assist. We appreciate you!"
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Mary K. Lechner

June 19, 2025

5  out of  5
rating by Mary K. Lechner
"Amazing service, attentive to detail, always available… simply the best agent."
We responded:
"Thank you Mary for your review!"
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CB

June 17, 2025

1  out of  5
rating by CB
"Trash service not once have I been with a insurance company that wants me to pay a deductible to them to get my car fixed when the other party excepted liability don’t use American family insurance is better"
We responded:
"Hi CB, I’m sorry to hear about your frustration. We’d like to clarify that we are independent agents, and are not involved in the claims process or decisions - those are handled directly by the State Farm Claims department. Unfortunately, we also don’t have any contact information to try and assist or support you through this process. If there’s anything we can do within our roll at the office please feel free to contact us directly. "
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Sofya Loginova

April 17, 2025

5  out of  5
rating by Sofya Loginova
"Elmer was super helpful and so sweet with picking the best rate and best insurance possible. He takes his time to explain everything with care and truly wants the best for you. Thank you so much, Elmer!!"
We responded:
"Thank you for your review, we are happy to hear Elmer was able to help you with your insurance needs."
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Juan Terradas

February 13, 2025

5  out of  5
rating by Juan Terradas
"The ☆☆☆☆☆ are to the agent Melissa ...the professionalism is the characteristic of Melissa. Congratulations..."
We responded:
"Thank you for your review! We appreciate your time and look forward to serving you."
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mike lee

January 28, 2025

5  out of  5
rating by mike lee
"I am happy to correct a negative review that I posted a few weeks ago. In short, our situation was not addressed in a way that we would have liked it to be however, we received a follow up phone call from the Office manager. Tammy was apologetic and understood the importance of "customer service" no matter what the situation. She was such a caring professional who made it right. She spent a good part of her day and went above and beyond by helping us understand every aspect of Insurance. Instead of switching to another Insurance company we decided to stay with State Farm simply for the First Class service that she provided and put the trust back into us. We loved that Tammy understands how important each and every client is to business. State Farm is VERY lucky to have her as an Office manager. Tammy, we thank you for making the slogan "Like a good neighbor, State Farm is there" realistic."
We responded:
"Thank you, Mike for taking the time to leave this review and for sharing your experience with our office firsthand, we appreciate you!"
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Polly Ip

December 18, 2024

5  out of  5
rating by Polly Ip
"We are very happy with the service from Melissa R. If not for her persistent reach out we would not have discovered savings and bundling with State Farm. We used a broker before and they could not match the coverage features or pricing. Prompt replies and great service."
We responded:
"Thanks probably for sharing your recent review with Melissa. We appreciate your time and your business."
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Kami Crowe

December 14, 2024

5  out of  5
rating by Kami Crowe
"Bridgit is so friendly and knowledgeable. She made a call about insurance coverage enjoyable. Thats the best compliment I can give! Took care of my questions and provided helpful info to make decisions. Thanks!"
We responded:
"Thanks Kami for your review. We are so happy to hear that Bridgit was able to assist you with your insurance needs."
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Kelly Jurado

December 12, 2024

5  out of  5
rating by Kelly Jurado
"Best customer service experience! My coverage is great, but this review is about Melissa. There was a small mix up with my multi car discount that she was correcting for me, and as we all know, there are many channels that you have to go thru to get things corrected sometimes. I did not have to do ANY of the footwork. I did not have to call her for updates, and I never felt that it wasn't being taken care of. She did everything she could to get it fixed and kept me informed frequently. I had an additional issue during that time, more personal than coverage related, but she let me vent, offered solutions, and just listened. Because of this, I stand by this company 100%. Melissa, you deserve all things great in this world. Thank you for your help and your kindness. It is truly appreciated."
We responded:
"Thanks Kelly for sharing your experience with our team, we are glad Melissa was able to help your family. We look forward to serving you for many years."
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Felipe Aldana

December 11, 2024

5  out of  5
rating by Felipe Aldana
"They are always there, quality customer service so thanks for everything."
We responded:
"Thanks Felipe. We appreciate your review."
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emil rogers

December 9, 2024

5  out of  5
rating by emil rogers
"Excellent service! Bridgit was great! She totally took the time to go over all the possible coverages with me and helped me choose what was best for me, and saved me a lot of money. If you are shopping for insurance do not buy without giving Bridgit a call."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience with us. Your support means the world to our small business, and we’re always here to help with anything you need. Looking forward to serving you again soon!"
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PATRICIA CALANNI

December 8, 2024

5  out of  5
rating by PATRICIA CALANNI
"I have always experienced exceptional customer service. Most recently, Adam was kind, extremely efficient and amazing! I would definitely recommend anyone to this office."
We responded:
"Thank you for the fantastic review! We’re so happy to know you had a great experience. Your support means so much to us, and we’re excited to continue providing the best service possible. See you next time!"
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B H

December 5, 2024

5  out of  5
rating by B H
"Bridgit was very friendly and professional, the customer service was excellent and will highly recommend, she took the time to let me know all details and answered all of my questions for my policy."
We responded:
"We’re so grateful for your kind words and support! It’s customers like you that keep us motivated to do our best every day. Thank you for choosing our business, and we can’t wait to welcome you back soon!"
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Bruce Leroy

December 5, 2024

5  out of  5
rating by Bruce Leroy
"Mellisa is so awesome!!! Helped me get the best rates and coverage. Thank you Mellisa for the support today 👍🏼"
We responded:
"We truly appreciate your 5-star review! Knowing you’re satisfied with your experience makes all our hard work worthwhile. Thank you for supporting our small business—we look forward to serving you again!"
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Jamison Van Gavigan

November 26, 2024

5  out of  5
rating by Jamison Van Gavigan
"I wish I could give more stars. Melissa had been great through the entire process, extremely knowledgeable, made switching insurance companies easy and enjoyable. I highly recommend"
We responded:
"Thank you so much for sharing your experience with Melissa! We appreciate you! "